Must be capable of standing and walking for prolonged periods to perform work duties. Occasional exposure to radiation hazards.Įxposures to odorous and/or toxic chemicals and specimens. Regularly exposed to infection from disease-bearing specimens, organs and tissues. Possess interpersonal skills and communication skills Must possess the following personal qualities:īe flexible and committed to the team concept Must practice the customer service skills as provided through ongoing training and in-services. Must meet or exceed core customer service responsibilities, standards, and behaviors as outlined in the HFHS Customer Service policy as summarized below:
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Training and experience can be obtained in a formal program or in a volunteer program under the oversight of an experienced phlebotomist who supplies a reference.įor assignments requiring travel off-site, candidates must possess and maintain a valid Michigan motor vehicle license and reliable transportation with insurance.Įxperience in a hospital or clinic laboratory is preferred.įamiliarity with medical terminology preferred. High school graduate or equivalent required.Ībility to follow written and verbal instructions and demonstrate exceptional customer service skills is required.įor positions requiring phlebotomy, a minimum of two months training and experience in phlebotomy is required. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: May perform other duties as requested or required to maintain operations. Within established parameters, may perform a variety of clerical tasks, transport specimens, prepare samples for testing, operate autoclaves and glassware cleaning equipment, systems, record temperatures, and use specified laboratory equipment. Handles routine inquiries from patients and staff. May instruct patients and health care staff in the proper methods for lab specimen collection and handling. Attends and participates in department continuing education and in-service programs. Reports any unsafe condition to supervisors.Īssists in the training of employees and students. Within established parameters, and with appropriate competency training and supervisor approval, may perform selected CLIA waived tests.Ĭomplies with established departmental and institutional policies and procedures, objectives, quality assessment and improvement programs, safety, environmental, and infection control standards. Exercises care in specimen handling and order entry to protect the identify and integrity of samples. Reviews laboratory request forms for complete demographic and order entry information and resolves discrepancies as needed. Understands and follows HFHS Standards of Excellence to support a culture of exceptional customer service skills when interacting with patients, co-workers, and caregivers May perform blood sample collection or phlebotomy as a primary duty in some locations and must demonstrated competency, productivity, and compassion on a sustained basis.
Maintains confidentiality of patient information.
Prepares patient specimens for laboratory testing with particular emphasis on the pre-analytic and post-analytic processes.Įnters patient demographic and test order information into lab information systems according to training protocols and in a timely manner.
#Auto lab woodhaven professional
Interacts with patients, laboratory staff, and caregivers in a courteous and professional manner.
#Auto lab woodhaven pro
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